PRIVACY POLICY

Aspire Flight Training Ltd is fully committed to respecting the privacy of its visitors to this website.  This privacy statement sets out the type of information we may collect and hold, and how it is used. It also contains contact details so you can contact us if you have any queries or concerns about your personal information.  Any personal information which is given will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Act of 2018.

This Privacy Policy only applies to Aspire Flight Training and not to the websites of our business partners or to any other third parties, even if their websites are linked to our website.  We recommend you review the privacy policies/statements of any other parties you interact with. This Privacy Policy applies to the way we collect, store and process personal data about our customers, suppliers, online users and other third parties (“you”).  This policy sets out how we handle personal data that we collect from you, or that you give to us. Please read the policy carefully and contact us with any questions or concerns about our privacy practices.

Who are we?

 

Aspire Flight Training Ltd, a company incorporated in England and Wales with registered number 12536689 whose registered office is at 77 School Lane, Hartford, Cheshire, CW8 1PF.

 

Data protection principles

 

When we process your information, we make sure we follow six principles of good practice, which say that your personal data must be:

  • processed lawfully, fairly, and in a transparent manner

  • processed for specified, explicit, and legitimate purposes

  • adequate, relevant, and limited to what is necessary

  • accurate and kept up to date

  • kept for no longer than is necessary, and

  • processed securely.

The Aspire Flight Training data controller shall be responsible for and be able to demonstrate compliance with the principles listed above.  You may contact Aspire Flight Training data controller by email at stuart.mitchell@aspireflight.com

Information about you that we collect and process

We may collect and process personal data about you such as your name, address, email address, phone number, etc., plus information such as username, IP address and similar fields recorded in security and access logs when accessing our websites when you:

  • fill in forms or use the functions and services on our websites

  • enter into a contract with us through service agreements, as a supplier, or a business partner, etc.

  • access our premises

  • use our IT resources and communication systems (e.g., email, network, Wi-Fi, etc.)

  • correspond with us by phone, email, letters or otherwise

  • apply to work for us

  • buy products/services from us

  • subscribe to any of our services, or communication channels.

What is our legal basis for using your personal information?

We may use the information you give to us for several different purposes.  For each purpose, we are required to confirm the lawful basis that allows us to use your information.  Aspire Flight Training will only process your personal information where we have a legal basis to do so.  The legal basis will depend on the reason or reasons Aspire Flight Training collected and needs to use your information. Under EU and UK data protection laws in almost all cases the legal basis will be:

  • Because we need to use your information so that we can perform the contract we have with you.

  • Because it is in our legitimate interests as a training facility to use your personal information to operate and improve our business.

  • Because we need to use your personal information to comply with a legal obligation.

  • To protect the vital interests of you or another person.

  • Because you have agreed for us to use your information for a particular purpose.

None of this overrides your interests or fundamental rights and freedoms. However, it’s important to note that if you don’t want us to collect or process information about you, we won’t be able to enter into a contract with you, or let you access our premises and/or use our IT resources and communication systems.

Disclosure of your information

You acknowledge that we have the right to share your personal information with:

  • Competent authorities and regulatory bodies to which we are, or may be, subject

  • our auditors and quality assurance assessors

  • online cloud providers

  • selected third parties, including:

  • suppliers and subcontractors to the extent we reasonably consider that it is in your best interests for us to do so, or it is necessary for our legitimate business interests, and

  • analytics and search engine providers that assist us in the improvement and optimisation of our sites.

We will disclose your personal information to third parties:

  • If we enter into negotiations to sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets

  • If Aspire Flight Training or a substantial number of its assets are acquired by a third party, in which case any personal data we hold about you will be one of the assets transferred to the third party

  • If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any contract between you or us, or our website terms of use, or to protect the rights, property, or safety of Aspire Flight Training, our customers, or others.

Identifying you as a customer

If you are a business client, we may identify you as a client of Aspire Flight Training in our marketing material or in legal directories, although we’ll never publicly disclose any confidential information about you without your consent.  If you do not agree to us identifying you as a customer of Aspire Flight Training, please let us know in writing.

Where we store your personal data

All the information we collect and process about you is stored on our servers or cloud-based environments.  We will take all steps reasonably necessary to make sure your data is treated securely, including putting the following safeguards in place:

  • Entry Controls.  This includes physical controls in relation to entering our premises as well as computer security controls related to accessing our data and information systems infrastructure.

  • Secure lockable desks and cupboards.  Desks and cupboards are kept locked when not in use if they hold confidential information of any kind.

  • Methods of disposal.  Paper documents are disposed of by shredding in a manner that ensures confidentiality.

  • Equipment.  Our internal policies require that individual computer monitors showing confidential information cannot be seen by passers-by, and that users lock or log off from their computer when they are not using it.

Although we will use significant measures to protect your personal data, we cannot guarantee its security. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long will we store your personal data for?

We will keep your information for as long as it is necessary for the performance of the contract between you and us.  For example, where you undertake a Type Rating with Aspire Flight Training, we will keep training records through the period of the course plus a period of five years from completion of the course.  We will actively review the information we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or customer need for it to be retained.  Where we use/store your data you have given specific and unambiguous consent, we will use that data until you ask us to stop.

Your rights

You have various legal rights in relation to the information you give us, or which we collect about you, which are:

  • You have a right to access the information we hold about you free of charge, together with various information about why and how we’re using your information, to whom we may have disclosed that information, where we originally got the information and how long we’ll use your information.

  • You have the right to ask us to rectify any information we hold about you that is inaccurate or incomplete.

  • You have the right to ask us to erase the information we hold about you (the ‘right to be forgotten’). Please note that this right can only be exercised in certain circumstances and, if you ask us to erase your information and we are not able to do so, we will explain why not.

  • You have the right to ask us to stop using your information where:

    • the information we hold about you is inaccurate

    • we are using your information unlawfully

    • we no longer need to use the information

    • we do not have a legitimate reason to use the information.

We may continue to store your information or use your information for the purpose of legal proceedings or for protecting the rights of any other person.

  • You have the right to ask us to transmit the information we hold about you to another person or company in a structured, commonly used and machine-readable format. Please note that this right can only be exercised in certain circumstances and, if you ask us to transmit your information and we are not able to do so, we will explain why not.

  • Where we use/store your information because it is necessary for our legitimate business interests, you have the right to object to us using/storing your information.  We will stop using/storing your information unless we can demonstrate why we believe we have a legitimate business interest which overrides your interests, rights and freedoms.

  • Where we use/store your data because you have given us your specific, informed and unambiguous consent, you have the right to withdraw your consent at any time.

  • You have the right to object to us using/storing your information for direct marketing purposes.

If you wish to exercise any of your legal rights in respect of the personal data which we hold about you, please contact Aspire Flight Training in writing.  You also have the right, at any time, to lodge a complaint with the competent Information Commissioner’s Office if you believe we’re not complying with the laws and regulations relating to the use/storage of the information we collect about you.

Cookies

This website may place and access certain cookies on your computer.  Aspire Flight Training uses cookies to improve your experience of using the website and to improve our range of services.  Aspire Flight Training has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Aspire Flight Training to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.  Aspire Flight Training will use cookies that are strictly necessary for the operation of our website.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete cookies at any time; however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to: https://aboutcookies.org/.  You will also find details on how to delete cookies from your computer.

Changes to our policy

Any changes we make to our policy in the future will be posted on our website and, where appropriate, we will let you know either by post or email.  Please check our website often to see if there have been any updates or changes to our policy.

Contacting us

Questions, comments and requests regarding this policy are welcomed and should be addressed to:

Address TBD

© 2020 by Aspire Flight Training.